The process of coming up with a new idea that has legs is challenging in itself, but innovation often stalls at the transition point from idea to implementation. Often there is a gap or 'implementation canyon' that exists in complex organizations between the innovation team and business operations where there is no clear line of handoff or resources to implement.

At Memorial Sloan Kettering, their in-house design innovation team has found this 'implementation canyon' to be where good ideas get stuck or watered down. Ophelia will share tangible learnings from MSK about ways to smooth the path to implementation and how they are trying to bridge this gap.