I have written two books, which are loved by thousands of practitioners and referenced by many curriculums. I have presented at 40+ conferences globally. In 2001 I was a founder of the UX agency Adaptive Path. I got my start as a software engineer, with a Computer Science B.S. from Cal Poly San Luis Obispo in 1987.
In my early projects, I realized that there was a gap between what my team knew, as engineers and creators, and what people were trying to ultimately accomplish. My career has been dedicated to closing this gap.